Frequently asked questions

How is shipping calculated?

The freight prices indicated in the checkout are for Metropolitan Areas of Capital Cities only; if you live outside this area or would like a personalised freight quote, please contact us!
If the total cost of shipping exceeds the amount the customer has paid, we will contact you to arrange gap payment. For orders over 40kg, we will arrange a tail lift truck to deliver your goods.

Can I request a special order?

Yes, we can most certainly accommodate special oders. As a small business working locally with our suppliers we can work to your specifications to develop tailored quotes for bespoke pieces. Ways in which we have specialised orders in the past include custom dimensions, powder-coating, pre-rusting and holding orders to be delivered within a specific timeframe. Please contact us for queries regarding special orders.

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